Our Extenuating Circumstances Policy

In the world of vacation rentals, unexpected situations can arise, prompting guests to cancel or reconsider their plans. At Beach Please, we recognize this and offer a flexible reservation cancellation strategy designed to assist guests facing extenuating circumstances.

From medical emergencies to unforeseen changes in personal or professional obligations, extenuating circumstances can disrupt travel plans, causing stress and uncertainty.

Depending on the circumstance, we may offer a partial refund for any nights we manage to re-book, deducting a 20% administrative fee to cover operational costs. Once we re-book the vacated nights, we calculate the refund and process it promptly.

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